BIG BEARDED GINGER · WEDNESDAY · CONTINUOUS IMPROVEMENT BRIEF
The Eighth Waste
Scrap shows up on a report. Unused skill does not.
Lean names seven classic wastes. Many people add an eighth: the skill and ideas of the people doing the work, left unused. It never shows up on a report, because nothing gets thrown away. It just never gets used.
Here is where it hides. You are still doing a step somebody else can already do. Maybe it is the schedule. Maybe it is the first-piece check, the supplier call, or the setup on one machine. You kept it because you are faster, or because doing it was easier than explaining it. Meanwhile someone on your crew could do it, and they can tell you do not trust them to.
That costs twice. Your time goes to work below your job, so the work only you can do waits. And their skill sits idle, which teaches them their ceiling is wherever you stopped handing things off. People do not grow into work they are never handed.
So ask who can do it. Then let them. The handoff is where most leaders slip, in one of two ways. Some hand it off and disappear, and the first miss lands with nobody watching. Others hand it off and hover, then grab it back the first time it goes slower than they would do it. Slower is not wrong. Slower is what learning looks like.
Do it in between. Show it once. Watch them do it once. Stay long enough to see the result, then check it at a set time instead of standing over it. If it comes out right, leave it with them. If it does not, coach the step and give it back. Being faster is why you kept it. It is not a reason to keep it.
The payoff shows up later. Every step you hand off frees time you need, and builds someone who can carry more next month.
This week, hand off one step you are still holding. Show it once, watch it once, and check it once.
Go deeper: the free 5S course and the free training and teach-back planner.
Marc Bradburry · bigbeardedginger.com/the-eighth-waste/